Privacy Policy
Effective Date: 03 September 2026
1. Information We Collect
We may collect name, phone, email, travel dates, destination, traveller details, preferences, travel-document information required for bookings, payment confirmation details and communications.
2. How We Use Information
We use information to respond to enquiries, prepare quotations, arrange travel services, process payments, coordinate with Suppliers, provide support, comply with legal obligations and improve our services.
3. Sharing Information
Necessary information may be shared with airlines, hotels, transport providers, activity operators, destination partners, visa providers, payment processors and other Suppliers needed to fulfil your booking.
4. Payments
Payments may be processed through Razorpay or other payment providers. Their own privacy and security policies apply to payment processing.
5. Cookies
Our website may use cookies or similar technologies for essential functionality, security, analytics and user experience.
6. Data Security & Retention
We take reasonable measures to protect information and retain it as reasonably necessary for bookings, accounting, customer support and legal requirements.
7. Your Requests
Subject to applicable law, you may request access to or correction/deletion of certain information by contacting us.
8. Grievance Contact
Privacy-related concerns may be raised with our Grievance Officer.
1208/C4, 12ᵗʰ Floor, D&C Phoenix, Commerce Six Roads, Navrangpura, Ahmedabad – 380004, Gujarat, India.
24/7 TRAVEL SUPPORT
+91 93131 14725
info@pocketyatra.com
Grievance Officer: Mr. Jitendra Chauhan
Grievance Email: travel@pocketyatra.com